If you are having problems using your card to access an area, it is likely because you are not authorised to access the area. Forgotten PIN Some card readers incorporate a numeric keypad, and may require a PIN to be entered. If you have forgotten this, please see: Forgotten PIN Access to School buildings If you need access to a School building for which your card is not already authenticated, please: Initially contact your School admin team to request access. If they are unable to help, then please: HTML Contact the IS Helpline Card not working Does your card not work in any access control door or turnstile? Card not working Door not working Is it a problem with just one particular door or turnstile? Door not working This article was published on 2024-10-08
