Office 2021 Upgrade

The SDX Supported Desktop currently has Microsoft Office 2016 as the core Office application.

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The Office 2021 Upgrade can be started on the University Windows Supported Desktop from the  Software Center

*If you are working from home or out of the office, you are advised to connect to the VPN before initiating the Office 2021 upgrade*

Upgrading to Office 2021

  • Disclaimer

    Go to Start and search for and open the Software Center.

  • Search for Office 2021 64-Bit Upgrade and choose to install it.
  • Once the install starts, a warning will prompt you to save all your work in any running Office applications.

 

 

 

 

 

 

  • Click the ✔ to continue or wait for the 2 minute timeout.
  • The Install will preform pre-install checks in the background.
  • wmi

    If a WMI error is found a warning message will appear and advise you contact the IS Helpline.

 

 

 

 

 

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  • If the device has any applications that have to be upgraded or removed to continue a warning message is displayed explaining these.

 

 

 

 

 

  • legacy

    If the computer has any old applications that will have to be removed and not replaced, a message listing the applications is displayed explaining these.

 

 

 

 

 

  • licencedapps

    If any licensed applications will be removed due to a new licence needing to be purchased, a message is displayed explaining this.

 

 

 

 

 

  • warnlist

    The next screen will list the blocking applications and hovering over the warning ⚠ icon will list how to proceed.

 

 

 

 

blocking apps

 

 

 

 

 

  • If the device has any blocking applications, a warning message is displayed explaining these.

 

 

 

 

 

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  • The next screen will list the blocking applications and hovering over the error ⛔ icon will list how to proceed.

 

 

 

 

 

 

  • blocking

    If the install is cancelled by clicking the ❌ a new message appears listing the blocking software.  

 

 

 

 

 

 

  • If the pre-installation checks don't detect any errors, the install will continue.
  • vpn

    If the device is either not connected on-campus or not connected to DirectAccess or the Uni VPN off-campus a warning will appear.

  • You can either continue with the upgrade and connect later, or connect before proceeding by clicking  ✔

 

 

 

 

 

  • complete

    Once Office 2021 is installed, a final message is displayed to confirm.

  • Once the install completes, any broken office icons in the taskbar will need to be removed.

 

 

 

 

  • The upgrade will also update the following applications to work with Office 2021.
    • Abbyy Fine Reader 11
    • Acrobat DC
    • S&P Capital IQ 9.5
    • ChemDraw 21
    • Endnote 20.3
    • Mendeley Desktop 1.19.5
    • ModelRisk 5.3
    • Oracle Smart View 22 & 23
    • Oracle Excel
    • Origin 22
    • Refinitiv Workspace 1.8
    • Zotero 6

If you have any of these applications installed, please make sure you are running the latest version from the Software Centre before starting your upgrade.

 

 

Training and further information

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