Help and Support

Help and support for the Visitor Management System.

We offer help and support should you have problems with the service.

Support is available, Monday to Friday, 9am to 5pm, excluding University Holidays.

For IDM related queries or assistance, please, in the first instance access our information site

Still need help?

If you cannot find the information you are looking for on these pages please contact the IS Helpline

Contact IS Helpline

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