Help and Support

Details on how to get help and support with the testing service

Guidance

Guidance for using RTM in Jira is available from the Jira guidance pages: Jira Guidance 

This includes information on: 

  • Accessing assigned test executions 
  • Running test cases 
  • Recording test results 
  • Raising defects 
  • Retesting fixes 
  • Completing testing activity 

If you need help with access to a project or have questions about assigned testing activity, please contact your Project Manager in the first instance. 

Vendor guidance is available in the following link: User Guide

Getting Help

For technical issues or general support, please contact the IS Helpline. 

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