Text Anywhere - using TextOnline

Sending a message

When you login to Text Anywhere, TextOnline will be selected by default.   To send a message:

1. In the Message section, type the message you want to send.  
2. To type in the mobile numbers of your recipients, enter the number or numbers you want to send the text to in the One-off Number section.
3. Alternatively, select contacts or groups from your Address Book. Find out more about managing your address book.
4. Set your Reply Options:
   • No reply, send 11 characters if you do not want recipients to be able to reply. Input the text to show the recipient who sent the text. 
     • IMPORTANT: the text you input in the no reply box must be an approved sender ID.
   • Reply to my phone to have replies sent to  a specified mobile or SMS capable landline.
   • Reply to my inbox to have replies sent to your Text Anywhere inbox.
   • Reply to my email to have replies sent to a specified email address.   
5. If you want to schedule the message to be sent later, click on Schedule Options, and set the date and time you want the message to be sent.
6. Click Send Message.  

International numbers

Please check our guidance for sending messages to international numbers.

Sender ID approval

Sender ID's must must be approved in advance by TextAnywhere.  When you request a Text Anywhere account, we will ask you to identify a sender ID of 11 characters or less. We will add this to your individual account, once it is approved.

When sending a message, only input text that is approved when you set up your account. Using unapproved text can cause your message to not be delivered.

You can also use one of the generic University of Edinburgh sender IDs.

Generic UoE sender IDs

• UoE

• Edin Uni

Viewing sent messages

You can view sent messages for 45 days after they have been sent.  Older sent messages remain on Text Anywhere's system, but cannot be viewed.  Messages will be deleted after 12 months.  If you need a sent message to be deleted before this, contact IS Helpline. 

To view your sent messages:

1. Select TextOnline from the top men.
2. Select Sent Messages in the left hand menu. 

Checking and updating scheduled messages

You can change or delete scheduled messages up to their scheduled send time.  

1. Select TextOnline from the top menu.
2. Select Scheduled Messages from the left hand menu.
3. Locate the message that you want to change.
4. To delete the message, click the checkbox next to the campaign, and then click Delete Selected.
5. To change the message, click on View/Edit, and then make your changes.