This page provides information about where to get help for both users and service providers using Shibboleth. Help for end users If you are having general problems you should contact the IS Helpline in the first instance. If you are having problems accessing particular electronic journals you should contact the IS Helpdesk. In both cases provide as much information as possible about what you were trying to access, when you were trying to access it, any error messages and the steps taken to reproduce the problem. Help for service providers If you are a service provider and are interested in using Shibboleth please contact the IS Helpline in the first instance. For more information on Shibboleth in general see: Shibboleth Homepage For more information on the UK Access Federation see: UK Access Management Federation IS Helpline contact information To get more help please: HTML Contact the IS Helpline IS Helpdesk contact information To get help with specific journals and articles contact the IS Helpdesk: IS Helpdesk Contact details Email: IS.helpdesk@ed.ac.uk This article was published on 2024-10-08
