This roadmap summarises how we plan to enhance and develop MyEd, the Notifications service, and the SMS service. These 'portal services' seek to simplify life for University people (applicants, students, staff and alumni) through personal and timely access to the information and tools they need to perform academic, administrative and social tasks. Our activities are organised into three strands which support our main objectives. Our audiences can access relevant content, information and tools, at the time they need them We aim to provide a personalised user experience, using "Just in time" contextual reminders and prompts, and targeted content based on user attributes. Up next Exploring New Notifications use cases, for example start of year activities Pilot using MyEd to support new students Better support for start of year and orientation activities Further personalisation for staff Improvements to exam notifications Content is easy to find and understand, fully accessible, and available on any device Content is presented and organised in ways that make sense to end users. We use a mobile-first design approach to ensure that content can be easily accessed from any device. Up next Exploring Changes to make the MyEd homepage easier to use on mobile devices Review and update main navigation menu Improvements to MyEd homepage to make more effective use of space Our services need proactive maintenance to keep them working well We regularly maintain and update our applications, addressing technology and legislation compliance issues. Up next Exploring Improve account management and expiry in MyEd Ongoing maintenance upgrades to ensure our services are secure and robust New technical framework for Notifications Future options for integration Continue to update portlets in MyEd to reduce our dependency on legacy technology The list below shows changes and improvements that have already been implemented. Completed work March 2024 Upgraded MyEd technical framework (uPortal) January 2024 Additional notifications to support students with fee payments October 2023 Notifications to support MFA rollout September 2023 Introduced additional time-sensitive Help and Support content for students Improvements to Staff Development content June 2023 Accessibility improvements for MyEd - ensuring that all text can be resized using browser controls and that button colours meet colour contrast standards Implemented Google Analytics 4 and Tag Manager on MyEd March 2023 Updates to Notifications Icon in MyEd - changes to make it easier to see when you have new Notifications Favourites shortcut added to make it easier to access Favourites on mobile devices Upgraded MyEd technical framework (React) September 2022 New My Finance portlet Added time-sensitive content to Get Help portlet July 2022 Upgraded MyEd technical framework (uPortal) May 2022 Updates to Email portlet to change authentication and improve error handling Updates to Calendar portlet to change authentication and improve error handling August 2021 Upgraded MyEd technical framework (uPortal, React, Java) July 2021 Established governance processes for alerts and emergency communications April 2021 Migrated the MyEd database to virtual infrastructure November 2020 Updated HR portlets to support People and Money project October 2020 New Extensions and special circumstances portlet New guidance and support for the SMS service to support urgent communications relating to the Covid-19 pandemic Notifications for StaffMail migration communications September 2020 Updates to portal content, including links to new SeatEd study space booking ready for start of term September 2019-August 2020 Updates to MyEd technical framework (uPortal, React) Implementation of Text Anywhere, a new SMS system to replace ConnectTxt Improvements to MyEd Favourites to offer additional personalisation and enable users to access the content they use most often as quickly and easily as possible Updates to the MyEd staff interface to make it quicker and easier for staff to find and access the tools and content they need Improvements to the interface for applicants who are also alumni September 2018-August 2019 Implementation of a new technical framework for MyEd Release of the Notifications service New design and interface for MyEd This article was published on 2024-10-08
