Please see below for Miro Status, FAQs, Known Issues and Training material for the Miro service. Miro Status To see the current status of Miro, please use the following link: Miro Status Frequently Asked Questions I can't log in to MiroYou can sign in the link below. Miro Login PagePlease ensure you are signing in with YOUR UNIVERSITY LOGIN (Formerly EASE). This is in the uun@ed.ac.uk format. For example: jbloggs@ed.ac.ukI would like to use an app from the Miro MarketplacePlease request it from within Miro using the instructions the link below. Requests will be periodically reviewed.App Request FlowI would like to use the Jira Cards app in MiroWe can enable this on your behalf. Note, that this is only available for use with our instance of Jira, external Jira instances cannot be connected. If you would like this app enabled on your team, please raise a call with the IS Helpline. Contact IS HelplineI can't add a user to my Miro teamPlease ensure you are adding the user using their UNIVERSITY LOGIN (Formerly EASE). This is in the uun@ed.ac.uk format. For example: jbloggs@ed.ac.uk. For users external to the University please raise a call with the IS Helpline.Contact IS HelplineNote: External users cannot be added to the 'All Staff and Students' team in Miro. This team is for internal collaboration. If external collaboration is a requirement, please add them to a team which allows external user addition. If you do not have access to a team that allows this, please see the information in this page:Miro TeamsMiro Help CentrePlease visit the help centre in the following linkMiro Help CentreKnown issuesNone as of now.Training MaterialGet started with the Miro Academy course for a run-through of the essentials.User CommunitySign up to receive communications from the University Miro CommunityNeed more help? HTML Contact the IS Helpline This article was published on 2026-02-26
