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Turning the handset on/off
- Press and hold the RED phone (on hook/clear/power) key for a few seconds.
Locking/unlocking the handset
In idle mode (no active calls or other functions):
- LOCKING - Press OK then the LOCK softkey.
- UNLOCKING - Press OK then the UNLOCK softkey.
Answering a call
- Press the GREEN phone key (Off hook).
Ending a call
- Press the RED phone (on hook/clear/power) key.
Making a call
- Type the required number.
- Press the GREEN phone key (Off hook).
Loudspeaking mode
- During a call, press the SPK ON softkey.
- To deactivate press the SPK OFF softkey.
Muting a call
- During a call, press the MUTE softkey.
- To reactivate the microphone, press the UNMUTE softkey.
Adjusting volume
During a call, press the volume up or volume down buttons on the left side of the phone.
Consultation calls
- During a call press the GREEN phone key.
- Dial the number of the party you wish to consult and talk to this party.
- You can toggle between the two parties by pressing the GREEN phone key.
Transferring a call
- During a call ask the connected party to hold.
- Press the GREEN phone key.
- Dial the number you wish to transfer the call to and wait for them to answer.
- Press the RED phone key to transfer the call.
Diverting incoming calls
To set:
- Press the GREEN phone key.
- Dial *21 followed by either the 6 digit University extension (517000 for voicemail) or 9 followed by the external number.
- Press the RED phone key.
To cancel:
- Press the GREEN phone key.
- Dial #21.
- Press the RED phone key.
Listening to voicemail messages
Relevant to University voicemail subscribers only. If you are not yet a subscriber, guidelines are online at the link below:
University voicemail
- In idle mode, press the Menu softkey.
- Select Messaging, Inbox and the Listen to voicemail.
NB - If the number displayed under the Listen to voicemail option is not 517000 then you will need to change this first.
Creating a shortcut
- In idle mode, press the Menu softkey.
- Select Settings, General and then Shortcuts.
- This will allow you to assign a function to one of the navigational keys.
Creating a contact
- In idle mode, press the Menu softkey.
- Select Settings then New Contact.
- Press the Add softkey and you will then be prompted to enter the number.
- Press the Save softkey and you will then be prompted to enter the name.
- Press the Save softkey again and you will then be prompted to confirm the details.
Creating a speed dial
- In idle mode, press the Menu softkey.
- Select Contacts.
- Select the contact you want to assign and press the More softkey.
- Choose Speed dial and press OK.
- Scroll to the speed dialling key number that you want and press the Add or Replace softkey.
Dialling a speed dial
- To use the speed dial(s) you have programmed, press and hold the relevant number on the keypad.