Introduction

Usability focuses on designing a product that is effective, efficient, and satisfies the users needs, achieving specified goals in a particular environment. Usability usually refers to software but is relevant to any product.

IS Applications staff can offer consultancy and advice on usability, including usability audits and evaluations.

Ways to improve usability

  • Shorten the time to accomplish tasks.
  • Reduce the number of mistakes made.
  • Reduce learning time.
  • Improve people's satisfaction with a system.

Methods to obtain user feedback

  • User-focused requirements analysis
  • Interviews
  • Questionnaires
  • Building user profiles
  • User testing
  • Usability audits.

For more information on how we can uncover some of your usability issues, contact Service Management Team at the link below for a more detailed overview on what we offer.

Application Usability

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