Availability, entitlement and charging

Who can use the testing service

The User Testing Service can be used by all business areas, schools and colleges. 

The service is available 24 hours a day, 7 days a week.

Access to the service is arranged by Project Managers on a project-by-project basis. 

Enquiries 

To request use of the service speak to your project manager. For any new projects, please request that your project manager uses the following form:

Self Service Form for Jira Project Creation

They will need to select Apps Waterfall or Apps Advanced as the project type for use of RTM.

For enquiries about the service, please contact the IS Helpline. 

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