Telephones

A comprehensive guide to the University of Edinburgh’s telephone service.

Services available to telephone users within the University of Edinburgh.

Contact information.

VoIP 3CX SoftPhone

How to report a fault with your telephone.

Change and move extension numbers, pick up groups and level access requests.

Request a new extension number, handset, or plan a rearrangement of telephone provision in your department.

University telephone and installation charges information.

Alerts and announcements regarding planned and unplanned maintenance on the University’s telephone system.