Here you will find answers to common questions and guidance on using our services. For further assistance, contact our support team. Does ELM have inbuilt surveillance? No, ELM does not. However, ELM uses a moderation process that flags potentially inappropriate content. Prompts, interactions, chat histories and uploaded documents are unique to each user and accessible only by them in their instance of ELM. No one else has visibility or use of this data, except under exceptional circumstances. See the question below for more information. What are the exceptional circumstances where my data could be accessed? Review or visibility of a student’s chat history is strictly controlled and only allowed in very exceptional circumstances including, but not limited to, request by teaching staff with a concern over academic misconduct, request by Student Wellbeing Service with a concern regarding a student’s wellbeing, or a suspected breach of university computing use regulations. Access in such exceptional circumstances to stored ELM data is restricted to a small number of senior staff in the ELM development team within EDINA, Information Services Group. What data does ELM collect and store? ELM stores user interactions such as prompts, chat histories, and uploaded documents. This data is unique to each user and can be accessed by the individual user within their own ELM instance. The data is stored to provide an optimal user experience and support students throughout their academic journey. How long is my data retained for? ELM data is retained for a period of 7 years, in line with other core Information Services Group (ISG) services at the University of Edinburgh. Does OpenAI use my data for training AI models? No, ELM has a Zero Data Retention policy in place with OpenAI. Your chats and uploaded data are not used by OpenAI for the purpose of training their models and are not retained or used by OpenAI. How can I access or export my chat history or uploaded data? By default, users can access their own chat history and prompts directly within their ELM instance. Future developments may offer additional functionality for exporting chat histories, but this will remain under the sole control and discretion of the user. How is my intellectual property (IP) protected? ELM does not make assertions or claims with regard to any user’s intellectual property. What are my rights under data protection law regarding my ELM data? - Right of Access: Chat histories and prompts are directly accessible via ELM. - Right to Rectification: Since ELM only holds discretionary user-supplied personal data (such as UUN), this Right does not apply. - Right to Erasure: This Right is qualified and will apply only if there is no legitimate reason to retain the data. - Right to Restrict Processing: ELM holds limited personal data beyond what users generate or upload themselves. This Right is self-exercised at the user's discretion. - Right to Data Portability: This applies to data processed under 'legitimate interest' or 'consent' and does not apply to ELM data. - Right to Object: Not applicable under ELM’s legal basis, which is the ‘performance of a contract’. How is access to ELM granted? Access to ELM is (and was) enabled at the college or school level after consultation with key stakeholders within each department. Heads of College IT and/or Heads of School were responsible for approving access to ELM within their respective areas. Where can I find more information about ELM and AI at the University of Edinburgh? For more details on ELM, please refer to the ELM Guide . Additional information on AI more broadly at the University can be found on the Edinburgh’s AI page. If you have any questions that remain unanswered, please feel free to get in touch!edina@ed.ac.uk Return to ELM main page This article was published on 2024-11-27
