Arrange setup of a supported Mac

The steps to follow to get a Mac onto the supported desktop.

Step 1 - Preparation

  1. Before switching on the Mac, from the side of its box, take note of:
  • The model (iMac, Mac Mini, MacBook, Mac Pro)
  • The Mac's serial number
  • The Mac's specifications (e.g. 2.8GHz Intel i7, 16GB RAM)
  • If it is an iMac, a Mac Mini or a Mac Pro, note down the 'Ethernet ID', in the format 00:11:22:aa:bb:cc. This is not required for MacBooks.
  • The Mac's operating system, if known. For compatibility queries, please see Supported Mac operating systems
  1. Please provide the IS Helpline with this information, as well as the following:
  • Your exact location (room and building)
  • Your contact telephone number
  • Your School / department

Step 2 - Setup

  1. iMacs, Mac Minis or Mac Pros for use on-campus will be registered on the University network in advance.
  2. A support colleague  will arrange for the Mac to be enrolled into the supported desktop.
  3. The Mobile Device Management profile installed by the enrolment may need to be approved locally on the machine.
  4. The University Core applications and configuration will be installed, e.g. Office applications, Self Service portal for software and printers etc.
  5. If the computer is a MacBook, FileVault 2 full disk encryption will be set up and a recovery key escrowed with Information Services.
  6. The support colleague will arrange for data backup to be put in place and explain its usage.

Step 3 - Using your Mac

You can find information and instructions on various aspects of your supported Mac at the following pages:

Email - How to set up your account

Data Storage & Backups

Self Service - Adding software, printers, shared spaces and more.

Request admin rights

Mac supported desktop - FAQs

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