WiFi FAQs

Accessing WiFi

When connecting to WiFi at the University, please make sure to connect to the secured wi-fi network, eduroam.

• eduroam connection issues
• Setting up WiFi access on your device (phone, tablet or laptop)
• Guest WiFi access at the University
• ResNet WiFi and wired access in Halls of Residence

Eligibility for WiFi services

• University of Edinburgh staff/students: using eduroam at other institutions
• Visitors to the University of Edinburgh: using eduroam here
• Alumni access to University WiFi service
• Non-University members access to WiFi service

Technical assistance with the WiFi service

• About eduroam
• Weak or unavailable WiFi service? - Please report it to the IS Helpline
• WiFi access points - List of points per building / area
• WiFi access points - Requesting installation
• University WiFi root certificate - How to install it on your device

Still need help?