IS Service Alerts Accessibility Statement

Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to: https://alerts.is.ed.ac.uk/

This site is managed by the Applications directorate within Information Services Group at the University of Edinburgh. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • Use the website without encountering any flashing, scrolling or moving text;  

  • Zoom in up to 500%; 

  • Listen to most of the website using a screen reader (including the most recent versions of Job Access with Speech (JAWS), NonVisual Desktop Access (NVDA) and VoiceOver); 

  • Navigate to most of the content by keyboard only; 

  • Navigate most of the website using speech recognition software (including Dragon NaturallySpeaking); 

  • Use the website without encountering any time limits. 

We’ve also made the website text as simple as possible to understand. 

Customising the website 

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible. 

AbilityNet - My Computer My Way 

With a few simple steps you can customise the appearance of our website to make it easier to read and navigate. 

Additional information on how to customise our website appearance 

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service: 

Information on SensusAccess 

How accessible this website is 

We know some parts of this website are not fully accessible:  

  • Keyboard navigation could be clearer in informing users where they have reached on a page; 

  • Some content cannot be reached by keyboard; 

  • ‘Skip’ navigation links are not present on every part of the website; 

  • It is not possible to customise all of the text and background colours in all browsers; 

  • Mobile device screen readers are not fully compatible with the website; 

  • Not all colour contrasts meet the recommended Web Content Accessibility Guidelines 2.1 AA standard; 

  • Not all links are correctly formatted hypertext; 

  • When magnified, not all pages reflow at all magnification levels, meaning a user has to scroll horizontally as well as vertically; 

  • Not all relevant fields have informative tooltips. 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

  • Email IS.Helpline@ed.ac.uk 

  • Call our Information Services Helpline +44 (0)131 651 5151 

  • British Sign Language (BSL) users can contact us via the on-line BSL interpreting service  

  • Contact Scotland BSL 

We will consider your request and get back to you within 5 working days. 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements 

  • Email IS.Helpline@ed.ac.uk 

  • Call our Information Services Helpline +44 (0)131 651 5151 

  • British Sign Language (BSL) users can contact us via the on-line BSL interpreting service  

  • Contact Scotland BSL 

We will consider your request and get back to you within 5 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) directly: 

Contact details for the Equality Advisory and Support Service (EASS) 

The government has produced information on how to report accessibility issues: 

Reporting an accessibility problem on a public sector website 

Contacting us by phone using British Sign Language 

British Sign Language service 

Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

Contact Scotland BSL service details 

Technical information about this website’s accessibility 

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below. 

The full guidelines are available at: 

Web Content Accessibility Guidelines (WCAG) 2.1 AA standard 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations  

  • Colour contrast is not always sufficient between font or graphics and background colours 

  • When content is magnified, not all pages reformat, so users have to scroll horizontally and vertically 

  • Tooltips are not present for all icons and images 

  • It is not possible to use a keyboard to access all the content 

  • ‘Skip to main content’ buttons are not present on all parts of the website 

  • The purpose of each link cannot always be determined from the link text alone 

  • Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio 

  • Pop ups appear without the user being alerted 

  • Not all elements have correct associated labels and a few elements are read twice 

Unless specified otherwise, a complete solution, or significant improvement, will be in place for those items within our control by October 2024. 

Disproportionate burden 

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix. 

Content that’s not within the scope of the accessibility regulations  

We are not currently claiming that there is any content outwith the scope of the accessibility regulations. 

What we’re doing to improve accessibility  

We will continue to address the accessibility issues highlighted, either through delivery of a solution or suitable workaround. Unless specified otherwise, a complete solution or significant improvement will be in place for those items within our control by October, 2024. 

Whilst we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website. 

Preparation of this accessibility statement 

This statement was prepared on February 13th, 2023. It was last reviewed on 9th October 2023. 

This website was last tested in February, 2023. The test was carried out by the University of Edinburgh’s Applications department, using the browsers Mozilla Firefox (91.13.0esr), Microsoft Edge (105.0.1343.53), and Google Chrome (105.0.5195.127) for comparative purposes.   

A recent world-wide usage level survey suggests that Chrome is the browser of choice for screen reader users.  

WebAIM: Screen Reader User Survey 2021 

We tested: 

  • Spell check functionality; 

  • Scaling using different resolutions and reflow; 

  • Options to customise the interface (magnification, font, background colour, etc); 

  • Keyboard navigation and keyboard traps; 

  • Data validation; 

  • Warning of links opening in a new tab or window; 

  • Information conveyed in colour or sound only; 

  • Flashing, moving or scrolling text; 

  • Operability if JavaScript is disabled; 

  • Use with screen reading software (for example, JAWS); 

  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon NaturallySpeaking, TalkBack and VoiceOver); 

  • Tooltips and text alternatives for any non-text content; 

  • Time limits; 

  • Compatibility with mobile accessibility functionality (Android and iOS).