MyEd Accessibility

Website Application accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

Accessibility statement for MyEd

This website is run by the Portal Services team at the University of Edinburgh. We want as many people as possible to be able to use MyEd. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Visit any part of the site without encountering any moving/scrolling text
  • Complete any tasks on the site without encountering a time limit or any cognitive tests
  • Listen to most of the application using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. However, some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible: 

AbilityNet - My Computer My Way 

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate: 

Additional information on how to customise our website appearance 

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service: 

 Information on SensusAccess 

How accessible this web application is

We know some parts of this application are not fully accessible:

  • Some information is conveyed by colour only, e.g. links
  • Some website elements are rendered partially off-screen when the site is viewed in portrait mode on a mobile device
  • The skip to main content option is available but links to the homepage rather than the page the user is on
  • When navigating using a keyboard an outline or dotted line shows your location, this could be made clearer
  • Some links open new tabs or browser windows without warning
  • Some of the text that displays when a user inputs invalid information could be improved 

Feedback and contact information 

 If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille: 

 Online contact form: Contact the IS Helpline 

  • Telephone: 0131 651 5151 
  • British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service. 

We’ll consider your request and get back to you in 5 working days. 

 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact: 

  • Telephone: 0131 651 5151 
  • British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service. 

We’ll consider your request and get back to you in 5 working days. 

 

Enforcement procedure 

 The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly: 

 Contact details for the Equality Advisory and Support Service (EASS) 

 The government has produced information on how to report accessibility issues: 

 Reporting an accessibility problem on a public sector website 

 

Contacting us by phone using British Sign Language 

British Sign Language service 

Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week. 

Contact Scotland BSL service details. 

 

Technical information about this website’s accessibility 

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

 

Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below. 

 The full guidelines are available at: 

 Web Content Accessibility Guidelines (WCAG) 2.2 AA standard 

 

Non accessible content 

 The content listed below is non-accessible for the following reasons. 

 Non-compliance with the accessibility regulations  

The following items do not comply with the WCAG 2.2 AA success criteria: 

  •  Links that are in line with body text can only be identifiable by colour alone.
  • Some website elements are rendered partially off-screen when the site is viewed in portrait mode on a mobile device.
  • The skip to main content link does not behave in a consistent way and can take users back to the home page rather than bypassing the navigation on the user’s current page.
  • It is not always clear where the user has tabbed to on the page as the focus indicators could be more visible.

 

We aim to improve our website's accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility.  

We are working towards solving these problems and expect several improvements by September 2025. The site is mostly within our control: while the underlying technology is open-source software which we have limited control over, we are able to significantly customise the way that the software works and how content is displayed by our site. 

 

Disproportionate burden 

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix. 

 

Content that’s not within the scope of the accessibility regulations 

 At this time we believe no content is outwith the scope of the accessibility regulations. 

 

What we’re doing to improve accessibility 

We will continue to address and make adequate improvements to the accessibility issues highlighted. Unless specified otherwise, a complete solution or significant improvement will be in place by September 2025.  

While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website. 

 

 Preparation of this accessibility statement  

This statement was prepared on 12 July 2019. It was last reviewed on 26 May 2025. 

The website was last tested on 31 March 2025. The testing was carried out by the Portal Services team at the University of Edinburgh using both automated and manual methods. The site was tested on a PC, primarily using Microsoft Edge alongside Mozilla Firefox and Google Chrome. 

Recent world-wide usage levels survey for different screen readers and browsers shows that Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Google Chrome is now the favoured browser for screen readers: 

 WebAIM: Screen Reader User Survey 

 The aforementioned three browsers have been used in certain questions for reasons of breadth and variety. 

 We ran automated testing using WAVE WebAIM and then manual testing that included: 

  • Spell check functionality
  • Scaling using different resolutions and reflow 
  • Options to customise the interface (magnification, font, background colour, etc)
  • Keyboard navigation and keyboard traps
  • Data validation
  • Warning of links opening in new tab or window
  • Information conveyed in the colour or sound only
  • Flashing, moving or scrolling text
  • Use with screen reading software (for example JAWS) 
  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon Naturally Speaking, TalkBack and VoiceOver) 
  • Tooltips and text alternatives for any non-text content 
  • Time limits 
  • Compatibility with mobile accessibility functionality (Android and iOS)
  • Any drag functionality and alternatives 
  • Consistent help function 
  • No need to re-enter data already submitted 
  • Any cognitive tests  

 

Change Log 

Most colour contrast issues that were identified in the previous accessibility statement have been resolved to meet WCAG 2.2 AA standards.  We are aware of one remaining instance of non-compliant behaviour (see ‘Non accessible content’).

  • An issue in which certain text elements (such as text inputs and buttons) failed to resize up to 200% was corrected.
  • An issue in the Library portlet in which tab headings disappeared when zoomed in to under 400% was corrected.
  • Focus indicators, which were previously missing, were added to the “Add favourite” and “Remove favourite” icons.

 

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