Accessing and using the Online Surveys tool

How to have an Online Surveys account set up, the basics of creating a survey, and links to help and support.

Update from v2 to v3 JISC Online Survey Tool

JISC will no longer support the creation of new surveys in Online Surveys version two (v2). All active user accounts will be migrated over to version three  (v3).  V2 was decommissioned Wednesday 31 July 2024.

Jisc has created v3 accounts for all v2 users who registered at the time of launch. If you don’t have access, please contact IShelpline  for support

Information about V3 transition.

Online Surveys v2 – Online Surveys v3: Survey feature comparison

 
JISC Migration FAQ (Link opens in a new window).
Exporting survey structures (Link opens in new window).

 

Applying for access

The Online Surveys access form should be completed by:

  • Supervisors on behalf of students who are requiring access.
  • University staff members who needs access themselves.

If you are a student, please ask your supervisor to complete this form:

Online Surveys - Access Request Form

Privacy Statement 

The information you provide will be used by the University to provide access to the JISC Online Surveys tool. The University uses an external company to provide a system that will allow users to create, manage and analyse surveys. The University will use an external company to process information about you on the University’s behalf. The University remains responsible for the information and will ensure it is kept securely. We are using information about you because you have given us your consent.

Information about you will be shared with the vendor (JISC) who manage and maintain the service on Amazon Web Services with the EEA (ROI).

We will hold the personal data you provided us for the length of the contract with JISC which is ongoing. If the contract is terminated all data will be deleted 60 days after the termination date.

If you have any questions, please contact IS Helpline:

Data Protection responsibilities when using Online Surveys 

Survey owners are responsible for any data collated and should review whether what type of data is needed including whether personal data will be collected. In particular, the Online Surveys tool has a feature called Survey Files. This may never be used for presenting personal data, since information shared via this mechanism will be publicly available.

Information regarding the types of data and the survey owners responsibilities regarding any data collected can be found via the University Data Protection webpages:

Data Protection Home

Information Services strongly advise that prior to any use of the Online Survey tool to collate data the following steps should be followed:

Logging in

Online Surveys - Login Page

Creating a survey

Help and Support