Contact details for the Software Services Team Help and Support for Software Please contact IS Helpline in the first instance for all software related help. HTML Contact the IS Helpline Email for Sales and CodesSoftware.Services@ed.ac.ukYou can raise a UniDesk call to us directly with this email address.is.software.sales@ed.ac.ukThere is an separate confidential email address, to contact Software Services in confidence regarding a sale or to discuss pricing for deals.is.software.codes@ed.ac.ukIf you need to contact us to request or verify software codes, please use the confidential email address outwith the normal help system.DO NOT cc IS.Helpline@ed.ac.uk into codes request emails. Team Members Jasmin Taylorjasmin.taylor@ed.ac.uk Software Asset ManagerSite licensing, software licensing and administrationHeike McIntoshHeike.McIntosh@ed.ac.uk Deputy Software Asset ManagerSite licensing, software licensing and administrationAlan McBrieralan.mcbrier@ed.ac.uk Software Services AdministratorNew application packages, software sales, software license enquiries and software distributionLeanne McKirdyleanne.mckirdy@ed.ac.uk Computing Officer (part-time)New application packages, software sales, software license enquiries and software distribution This article was published on 2024-10-08