Identity Management System (back-end) Accessibility Statement

Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to: https://dev.idm-actions.is.ed.ac.uk/admin/   

This site is managed by the Applications directorate within Information Services Group at the University of Edinburgh. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • navigate most of the website using just a keyboard;  

  • navigate most of the website using speech recognition software; 

  • use the website without encountering time limits; 

  • operate with mobile devices in both landscape and portrait modes. 

  • use the website without encountering any flashing, scrolling or moving text. 

We’ve also made the website text as simple as possible to understand. 

Customising the website 

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible: 

AbilityNet - My Computer My Way 

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate: 

Additional information on how to customise our website appearance 

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service: 

Information on SensusAccess 

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • Keyboard navigation could be clearer in informing users where they have reached on a page and the navigation order could be improved; 

  • Keyboard navigation order could be improved; 

  • It is not possible to customise all of the text and background colours in all browsers and on mobile devices; 

  • Job Access with Software (JAWS) is mostly but not fully compatible with the website; 

  • Some text may not experience reflow in a single column when you change the size of the browser window and at certain levels of magnification; 

  • Not all colour contrasts meet the recommended Web Content Accessibility Guidelines 2.1 AA standard; 

  • Not all link purposes are clear to the user; 

  • There is not a consistent ‘skip to main content’ function available throughout the system; 

  • The font is small in a few cases; 

  • Tooltips are inconsistently available. 

Feedback and contact information 

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille: 

  • Email IS.Helpline@ed.ac.uk 

  • Call our Information Services Helpline +44 (0)131 651 5151  

  • British Sign Language (BSL) users can contact us via the on-line BSL interpreting service  

We’ll consider your request and get back to you in 5 working days. 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact the Information Services Helpline: 

  • Email IS.Helpline@ed.ac.uk 

  • Call our Information Services Helpline +44 (0)131 651 5151 

  • British Sign Language (BSL) users can contact us via the on-line BSL interpreting service  

We will consider your request and get back to you within 5 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly: 

Contact details for the Equality Advisory and Support Service (EASS) 

The government has produced information on how to report accessibility issues: 

Reporting an accessibility problem on a public sector website 

Contacting us by phone using British Sign Language 

British Sign Language service 

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details 

Technical information about this website’s accessibility 

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below. 

The full guidelines are available at: 

Web Content Accessibility Guidelines (WCAG) 2.1 AA standard 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

The following items to not comply with the WCAG 2.1 AA success criteria: 

  • Keyboard navigation order is not logical in all cases 

  • Colour contrast is not always sufficient between font or graphics and background colours, especially where the text size is small 

  • When content is magnified to 175% or more, most but not all content reformats, so that a few items of text are cut off 

  • Although reflow is enabled in most cases, some tables require horizontal scrolling even at initial magnification level of 100% 

  • Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio 

  • Tooltips are not present for all icons and images 

  • There is no ‘skip to main content’ option available consistently throughout the website 

  • The purpose of each link cannot be determined from the text alone 

  • Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio 

  • Pop-ups appear without the user being alerted 

  • When a user is asked to rectify a data validation error, suggestions are not always consistent or informative  

  • Screen readers are not able to identify some parts of the page 

Unless specified otherwise, a complete solution, or significant improvement, will be in place for those items within our control by October 2024. 

Disproportionate burden 

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix. 

Content that’s not within the scope of the accessibility regulations 

We are not currently claiming that there is any content outwith the scope of the accessibility regulations. 

What we’re doing to improve accessibility 

We will continue to address the accessibility issues highlighted, either through delivery of a solution or suitable workaround. A project is underway to deliver a replacement application using SharePoint technology by 2024 where accessibility will be a priority.

Whilst we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website. 

Preparation of this accessibility statement 

This statement was prepared on March 13th, 2023. It was last reviewed on 9th October 2023. 

This website was last tested in March, 2023. The test was carried out by the University of Edinburgh’s Applications department, using the browsers Mozilla Firefox (102.7.0esr), Microsoft Edge (110.0.1587.41), and Google Chrome (110.0.5481.77) for comparative purposes.   

A recent world-wide usage level survey suggests that Chrome is the preferred browser of choice for screen reader users.  

WebAIM: Screen Reader User Survey 2021 

We tested: 

  • Spell check functionality;  

  • Scaling using different resolutions and reflow; 

  • Options to customise the interface (magnification, font, background colour, etc); 

  • Keyboard navigation and keyboard traps; 

  • Data validation; 

  • Warning of links opening in a new tab or window;  

  • Information conveyed in colour or sound only; 

  • Flashing, moving or scrolling text; 

  • Operability if JavaScript is disabled; 

  • Use with screen reading software (for example, JAWS); 

  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon NaturallySpeaking, TalkBack and VoiceOver);  

  • Tooltips and text alternatives for any non-text content; 

  • Time limits; 

  • Compatibility with mobile accessibility functionality (Android and iOS). 

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