Learning Spaces Technology Conference and Events Service We offer pre-event consultation and limited Audio Visual Technical support and training for events and conferences being held in two types of space:Centrally Supported Teaching SpacesEvents Space - McEwan Hall and Playfair Library ONLY. ServicesPre-event consultation and bespoke planning advice, this will involve a discussion of your AV technical requirements. Please understand that we will do our best to facilitate your requirements but due to the set up of our teaching spaces, it might not be possible to accommodate additional equipment other than what is already part of the in-room design, and any additional equipment that was pre-arranged and agreed on may incur additional charges. This must be arranged with and quoted for by our Service Desk. We are able to provide pre-arranged technical support at the beginning of your event.In-room equipment training prior to a conference or event where an organiser is providing their own support staff or external contractors. While we DO NOT support filming or streaming (see service exclusions below), we will provide PA and projector feeds for external companies if required - this must be pre-arranged and subject to availability. Set-up, preparation of in-room AV and/or dismantling of any additional AV equipment organised though LST.Service Desk for emergency assistance with the in-room equipment.All services are subject to staff and equipment availability.Service ExclusionsWe do not support:Recording of events. Please note that in-room recording facilities can only be used if linked via a Learn Course, see Media Hopper Replay for details.Videoing or camera operation of any event.Live Streaming.Software support.Users own devices, including any provision of adaptors. Wi-Fi account creation or assistance, for further information please see Wifi access for guests.Wired network account creation or assistance.Lighting and stage support.Hybrid Online & Digital Events please see this page for further information.Events taking place in Non-Teaching spaces (unless the venue is the Playfair Library or McEwan Hall, where any service requests will be subject to staff and equipment availability). Service HoursOur support is available 08:30 – 17:45 Monday to Friday during term time. 08:30 – 16:30 outside of term time. For current Semester dates, please see here.Out of hours technical support can be requested and is available subject to staff and equipment availability. Please note, our technical support is also subject to charge - see below labour costs as a guide, however a quote and confirmation of availability will still need to be provided by the Service Desk. Request ProcessIt is important that we establish the details of the technical requirements prior to providing any support. This will have an effect on the duration, cost and quality of your event.For AV support please email us at learningspacestechnology@ed.ac.uk, for external conferences please contact The University of Edinburgh Hospitality Collection.We do require bookings in advance as follows:Weekdays - minimum of 7 days’ noticeWeekends - minimum of 1 month noticeCostsEvent & Conference requests are subject to charges as follows:CoreAcademic relatedCommercialAny additional AV equipment required outside of what is permanently installed in the venue(s) will be charged appropriately.AV ChargesBelow are our latest charges for Centrally Supported Teaching Spaces. Events Space (McEwan Hall and Playfair) are subject to individual charged items and will be quoted for upon request.Half day: up to 4 hoursFull day: over 4 hours Dual ProjectionCapacity over 100Capacity 25-100Capacity under 25Coreno chargeno chargeno chargeno chargeAcademic RelatedFull Day - £320Half Day - £224Full Day - £240Half Day - 168Full Day - £160Half Day - £88Full Day - £80Half Day - £48CommercialFull Day - £400Half Day - £280Full Day - £300Half Day - £210Full Day - £200Half Day - £110Full Day - £100Half Day - £60Labour Costs Service HoursOut of HoursCoreno charge£30 per hour - minimum 2hrsAcademic Relatedno charge£30 per hour - minimum 2hrsCommercial£30 per hour - minimum 4hrs£30 per hour - minimum 4hrsSupportIf you encounter any issues during your event and require emergency technical assistance, please ring our Service Desk on 0131 650 4097.We will endeavour to resolve any issues remotely in the first instance, followed by a technician despatched to you if required subject to availability.Any non-critical AV faults can be reported to learningspacestechnology@ed.ac.uk Useful linksCore Event ListThe University of Edinburgh Hospitality CollectionBooking a roomWifi for guestsMedia Hopper Replay - Lecture Recording This article was published on 2024-10-08
