The Unidesk Configuration Management Database (CMDB) project is now underway. An important project which will significantly enhance the University Help Desk system UniDesk is now underway. The configuration management database (CMDB) will hold information about the components of the information systems used in an our IT services and the relationships between those components. The CMDB will provide an organised view of our system configuration data and functionality for viewing and reporting on this data from multiple perspectives e.g. all of the system components used to deliver our Student Records system.The main benefits of the CMDB for the University include:- more cost effective management of IT services- reduced downtime through more effective change management underpinned by better impact analysis- better risk management and improved security- improved compliance with technology and legislative requirements- better service for staff and students .The CMDB will underpin the Incident, Problem and Change & Release process, and will also ensure that Unidesk provides a more comprehensive Service Management solution for the University.Further information about the project can be found at:SMI003 Unidesk CMDB News listing Search Tags Publication date Date from Date to Law Library opens in redeveloped space 02 January, 2019 On Monday 14 January the Law Library opened in redeveloped space in Old College. Anne Rowling Regenerative Neurology Clinic website 18 December, 2018 Brand new website launched to help visitors better understand the clinic's work and mission. Main Library occupancy traffic light system 11 December, 2018 We're making Main Library study space availability levels more visible and accessible. BITS - Issue 22 out now 04 December, 2018 The latest issue of BITS, the Information Services Group magazine, is now available online. Extra study space for revision/exam study 04 December, 2018 The Main Library will be busy over the exam period. Extra study spaces are available and… Dealing with Data 2018 04 December, 2018 Materials from 'Dealing with Data 2018' are being made available online. New Digital Skills and Training website 04 December, 2018 The Digital Skills and Training webpages on the University website have been significantly updated. Developing Your Data Skills Programme 26 November, 2018 Demystify data science with our new programme to develop your data skills. Approval for Worktribe Upgrade to V3 26 November, 2018 Information Services has approved for the upgrade of Worktribe to its latest version V3 LAMP/WIMP Platform Upgrade 26 November, 2018 The University has successfully built new services for LAMP and WIMP applications. … 37 38 39 40 41 42 43 44 45 … This article was published on 2024-10-08
