The Unidesk Configuration Management Database (CMDB) project is now underway. An important project which will significantly enhance the University Help Desk system UniDesk is now underway. The configuration management database (CMDB) will hold information about the components of the information systems used in an our IT services and the relationships between those components. The CMDB will provide an organised view of our system configuration data and functionality for viewing and reporting on this data from multiple perspectives e.g. all of the system components used to deliver our Student Records system.The main benefits of the CMDB for the University include:- more cost effective management of IT services- reduced downtime through more effective change management underpinned by better impact analysis- better risk management and improved security- improved compliance with technology and legislative requirements- better service for staff and students .The CMDB will underpin the Incident, Problem and Change & Release process, and will also ensure that Unidesk provides a more comprehensive Service Management solution for the University.Further information about the project can be found at:SMI003 Unidesk CMDB News listing Search Tags Publication date Date from Date to University wins UK Partnership of the Year award 19 July, 2018 The University of Edinburgh has won Partnership of the Year at Wikimedia UK’s AGM. ACS039 – KX Infrastructure Consolidation 19 July, 2018 Key infrastructure upgrade completed for Accommodation, Catering and Events at the University of… Essential maintenance of core IT services 09 July, 2018 There will be an essential maintenance event on Wednesday 11 July 2018. Dick Vet Student Union website 05 July, 2018 New student hub launched for students and staff at the Royal (Dick) School of Veterinary Studies. Ada Lovelace Day 2018 - call for proposals 03 July, 2018 Submit presentation or workshop ideas for the University’s annual Ada Lovelace Day celebrations. 2018 Annual Wiki application and Database upgrade completed 29 June, 2018 The Wiki database and application have been upgraded ahead of the end of term Growth of online learning 26 June, 2018 More than 7,000 learners have studied a degree online with the University of Edinburgh. A number of… Media Hopper Create - new user interface 25 June, 2018 A new user interface for Media Hopper Create is being launched today. The new interface will… Excellence in student employment 22 June, 2018 We're delighted to have been awarded prizes for our student employees and as an excellent… Further benefits delivered with the new assessment tool for MBChB 21 June, 2018 Project MVM118 closes having delivered a new assessment tool for MBChB … 41 42 43 44 45 46 47 48 49 … This article was published on 2024-10-08
