The Unidesk Configuration Management Database (CMDB) project is now underway. An important project which will significantly enhance the University Help Desk system UniDesk is now underway. The configuration management database (CMDB) will hold information about the components of the information systems used in an our IT services and the relationships between those components. The CMDB will provide an organised view of our system configuration data and functionality for viewing and reporting on this data from multiple perspectives e.g. all of the system components used to deliver our Student Records system.The main benefits of the CMDB for the University include:- more cost effective management of IT services- reduced downtime through more effective change management underpinned by better impact analysis- better risk management and improved security- improved compliance with technology and legislative requirements- better service for staff and students .The CMDB will underpin the Incident, Problem and Change & Release process, and will also ensure that Unidesk provides a more comprehensive Service Management solution for the University.Further information about the project can be found at:SMI003 Unidesk CMDB News listing Search Tags Publication date Date from Date to Preparing for Teaching Continuity 16 March, 2020 We have produced some advice and guidance on how to continue teaching remotely should it not be… Project builds website to support Fragile X syndrome research 12 March, 2020 A new registry website has been built to support research at the Patrick Wild Centre in the College… Timetabling service successfully upgraded 12 March, 2020 Scientia Enterprise, the University’s timetabling service platform, has been successfully upgraded… Keeping research reports up to date 12 March, 2020 A current project is focused on updating PURE, the University’s research information management… Improved applications process delivered for staff and students 03 March, 2020 A recent project has designed a new postgraduate applications system, focused on benefits for staff… International Women's Day 2020: Information Services Group Events 21 February, 2020 To celebrate International Women’s Day on 8th March 2020, events and activities are taking place… Cross College collaboration to create a common marking tool 21 February, 2020 Working with the School of Physics and Astronomy, a recent project has helped to enhance an online… Improving GDPR compliance at HR 14 February, 2020 A recently closed project focussed on the anonymisation of personal data held by the University… #DigitalCitizen: Raising Digital Safety Awareness 12 February, 2020 On Tuesday, 11th February, Safer Internet Day, the Digital Skills and Training team launched … Finance system upgraded for better security 05 February, 2020 The Finance Process Manager (FPM) system was successfully upgraded to improve security against… … 30 31 32 33 34 35 36 37 38 … This article was published on 2024-10-08
