Help materials

Useful help pages, videos and pdf guides to support PebblePad

The Education Design and Engagement (EDE) team has produced the following SharePoint site which provides a collection of more in-depth help guides and materials specifically for the University of Edinburgh students and staff.

If you have any more general queries regarding a specific functionality in Pebble+ or ATLAS, please visit the PebblePad help pages for guidance.

Further help

If your cannot find your answer in any of the aforementioned resources, please contact the IS Helpline direct at IS.Helpline@ed.ac.uk and make sure that you provide the following information:

  • Are you experiencing a technical problem or do you want to learn how to use PebblePad?
  • Is your query relating to Pebble+ or ATLAS? 

If you are experiencing problems creating, copying or sharing a resource or asset, it is likely that your query is relating to Pebble+. If you are experiencing problems accessing a student's submission, workspace or feedback template, then you are using ATLAS.

  • If your query is relating to ATLAS, ideally please include the link to the ATLAS workspace in your email or the workspace ID number.
  • For any technical queries, please specify the error message that you are experiencing and, if possible, please  attach a screenshot displaying the error that you are encountering.