Information on how to get help and support. Includes advice on troubleshooting and known issues. Troubleshooting Audio and Video Suggestions if you are having issues in a session. Troubleshooting Presentations Suggestions if you are having issues with uploading a presentation to a Collaborate session. Best Practice for PowerPoint Slides How to create presentations that are accessible and avoid technical issues in the session. Known Issues A list of known issues affecting Collaborate, the workarounds available, and how we are working to resolve them. How to Report a Collaborate Issue to Helpline If you have problems during a session which you cannot resolve. Collaborate-alerts mailing listIf you use Blackboard Collaborate, we recommend that you join our low volume mailing list for alerts and news about the Blackboard Collaborate service.Instructions on Subscribing to a Mailing ListCollaborate-alerts mailing list Feedback on the Collaborate ServiceThe Collaborate service team are keen for users to provide feedback/suggestions on the service and the tools available within Collaborate: Contact the IS Helpline This article was published on 2024-10-08
