Guidance and Support

Resources to help staff and students use Open Digital Badges.

Earners' guidance and support

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Woman sitting at laptop outside and studying, with a headset on her head.

In simple terms, when you receive a University digital badge, you will receive an email notifying you of your new badge.  You either simply download the badge, or you can follow the link in the email to set up a Canvas Credentials account to manage and share your digital badges. The guidance documents for this are downloadable below.

 

You may also find some FAQs from earners below on this page. 

 

Issuers: Guidance for planning, creating and requesting a new badge

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Four staff members standing and clapping

 

If you are interested in planning and creating  a new badge,  the best guidance can be found on our Issuers page.  

 

Go to the Issuers page

 

You may also want to have a look at our FAQs from issuers section further down on this page. 

Issuers: Guidance for current badge issuers and administrators

FAQs

Here are some of the most frequently asked questions from earners and potential issuers.  If you don't find the answer to your question here, please feel free to ask your local Digital Badges Champion or ask the BadgEd team via Helpline. 

 

FAQs from earners

FAQs from potential badge issuers

Help and support

If you have any issues concerning Digital Badges: in the first instance, as an earner contact the issuer, as an issuer contact your Digital Badge Champion. For any other matters, contact the IS Helpline with as much detail possible about your question:

Contact IS Helpline