Accessibility

Information about how accessible the Open Digital Badges platform is and where to get help using it with assistive technologies.

Accessibility Statement for BadgEd Open Digital Badges

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Open Digital Badges service (https://uoe.eu.badgr.com/).

This website is owned by the University of Edinburgh based using the Canvas Credentials (Instructure) platform.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • using your browser settings, change colours, contrast levels and fonts to some extent
  • zoom in up to 200% without the text spilling off the screen
  • navigate some of the website using just a keyboard
  • navigate some of the website using speech recognition software

We’ve also made the website text as simple as possible to understand.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this website are not fully accessible:

  • Not all content can be accessed by keyboard only.
  • Navigation across the site is not always consistent and it is not always clear where a user has navigated to.
  • There are pop ups and new browser tabs that open without alerting the user.
  • Not all non-text items have appropriate alt text.
  • The site is not fully compatible with Screen readers such as JAWS.
  • Not all colour contrasts meet the recommended WCAG 2.1 AA standards.
  • There are areas where design choices and button activation are only indicated through use of colour.

Reporting accessibility problems, alternative format requests, feedback and contact information

Please contact us if you need information on this website in a different format, including accessible PDF, large print, audio recording or braille.  

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact us.

We will consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

British Sign Language service

You can contact us by phone using British Sign Language. 

Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week:

Contact Scotland BSL service details

Technical information about this website's accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.1 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons:

Noncompliance with the accessibility regulations.

The following items to not comply with the WCAG 2.1 AA success criteria:

There are not text alternatives for all non-text content.

1.1.1 Non Text content

On some occasions colour is used as a sole method of conveying information.

1.4.1 Use of Colour

Not all colour contrasts meet the recommended guidance.

1.4.3 Contrast Minimum

It is not possible to increase the size of the calendars.

1.4.4 Resize text

Tooltips are not present for all icons and images.

1.4.13 - Content on Hover or Focus

Not all content can be accessed by keyboard only.

2.1.1 Keyboard

It is not always clear where you have tabbed to.

2.4.7 Focus Visible

There are pop-ups and other changes of focus that happen without warning.

3.2.2. On Input

Navigation is not always consistent.

3.2.3 Consistent Navigation

The application is not compatible with assistive software such as screen readers and speech-to-text software.

4.1.1 Parsing

4.1.2 Name Role and Value

4.1.3 Status Messages

At this time we believe all issues are within our control, and we have advised the supplier. We will continue to work with our supplier to resolve issues that are not within our control. The supplier has informed us they intend to make accessibility improvements during 2023.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this time, we do not believe that any content is outside the scope of the accessibility regulations.

What we’re doing to improve accessibility

At this time we believe all issues are within our control, and we have advised the supplier. The supplier has informed us they intend to make accessibility improvements during 2023

While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

Preparation of this accessibility statement

This statement was prepared on 16 February 2023. It was last reviewed on 16 February 2023.

This website was last tested by the University of Edinburgh’s Disability Information team in September 2022, using the following browsers: Mozilla Firefox (78.11.0esr), Microsoft Edge (91.0.864.59) and Google Chrome (91.0.4471.124) for comparative purposes.

Edge, Firefox and especially Chrome are considered the popular browsers when using a screen reader, as confirmed by current world-wide usage levels for different screen readers and browsers:

WebAIM Screen Reader User Survey 2021.

The aforementioned three browsers have been used in certain questions for reasons of breadth and variety. We tested:

  • Spell check functionality
  • Scaling using different resolutions and reflow
  • Options to customise the interface (magnification, font, background colour, etc)
  • Keyboard navigation and keyboard traps
  • Data validation
  • Warning of links opening in a new tab or window
  • Information conveyed in colour or sound only
  • Flashing, moving or scrolling text
  • Operability if JavaScript is disabled
  • Use with screen reading software (for example, JAWS)
  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon NaturallySpeaking, TalkBack and VoiceOver)
  • Tooltips and text alternatives for any non-text content
  • Time limits
  • Compatibility with mobile accessibility functionality (Android and iOS)
Version Completed by & Date Notes
V1 Delia Georgescu & Viki Galt, September 2022 First draft
V2 Delia Georgescu & Viki Galt, 16 February 2023 Ready for publication