SeatEd Mobile App Accessibility Statement

Accessibility Statement for the University of Edinburgh SeatEd Application

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 

This accessibility statement applies to University of Edinburgh SeatEd mobile application. In addition, there is a web page which can also be used (a separate accessibility statement is available for the web page). This mobile application is run by Information Services Group, University of Edinburgh. We want as many people as possible to be able to use this application. For example, that means you should be able to: 

  • Zoom in up to 200% 
  • The mobile application can be used without specific touchscreen or device manipulation gestures 
  • Use the application without encountering any flashing, scrolling or moving text 
  • Operate the application through written text information, whereby colour and sound is not used to solely convey any information 
  • Use with both Android and Apple devices and requisite other options 

Customising the Mobile Application

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible: 

AbilityNet - My Computer My WayThere is also online guidance about accessibility settings on both Android and iOS phones

iOS Guidance on Mobile Accessibility

Android Guidance on Mobile Accessibility

How accessible this mobile application is  

We know some parts of this app are not fully accessible:  

  • This mobile application is not compatible with iPhone speak / voice over accessibility features 
  • The mobile application is not fully compatible with Android screenreader and voice assistant accessibility features 
  • The mobile application is not compatible with either iPhone or Android bold, larger and font type text accessibility features 
  • You cannot use pinch and expand to magnify the application content 
  • Some text size is small 
  • Some colour contrasts could be improved 

Feedback and contact information  

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille please contact the Information Services Helpline 

We’ll consider your request and get back to you in 5 working days. 

Reporting accessibility problems with this website  

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact: 

We’ll consider your request and get back to you in 5 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:  

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:  

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language  

British Sign Language service    

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details

Technical information about this apps accessibility  

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.  

This mobile application is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below.  

The full guidelines are available at: 

Web Content Accessibility Guidelines (WCAG) 2.1 AA standard  

Non accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

The following items to not comply with the WCAG 2.1 AA success criteria:  

  • Some colour contrasts do not meet recommend guidance 
  • Text cannot be resized without using an accessibility feature within the application 
  • Foreground and background colours cannot all be changed by the user 
  • Some touch targets could be made larger
  • The mobile application is not fully compatible with iOS and Android screen reader accessibility features
  • 4.1.1 Parsing

We will look to address outstanding items with each update to the app and aim for all items within our control to be completed by May 2023.

Disproportionate burden 

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix. 

Content that’s not within the scope of the accessibility regulations  

There is a mapping element to this mobile application. Currently, online mapping and mapping services sit outwith the 2018 accessibility regulations.

“These Regulations do not apply to the following content of a website or mobile application of a public sector body—

(d)online maps and mapping services, as long as essential information is provided in an accessible digital manner for maps intended for navigational use;”  (The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018)”

The mapping service is not fully accessible, as it is not possible to interact with individual map features using assistive technologies. Although maps are currently not within the scope of the regulations, we will continue to strive to make the app as accessible as possible.

What we’re doing to improve accessibility 

We will continue to address the accessibility issues highlighted. Where issues are within our direct control, we will work to provide improvements with each release of the app and aim for all items within our control to be completed by May 2023.

While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website. We have designed a web page for any user who has problems accessing the application or who does not have access to a smart phone Study Space booking webpage with a corresponding accessibility statement Accessibility Statement for the Study Space Booking Website 

Preparation of this accessibility statement 

This statement was prepared on 24st August 2020. It was last reviewed on 6 May 2022. 

This mobile application was last tested by the EDINA Services team in May 2022, using an Apple iPhone XR and Samsung Galaxy S10. (Previous testing was done by the University of Edinburgh’s Disability Information Services team in in September 2020).

 We tested: 

  • Spellcheck functionality 
  • Magnification and zoom functionality 
  • Options to customise the interface (font, background colour et. cetera)  
  • The need for timed keystrokes 
  • Data validation 
  • Warning of links opening in a new tab or window 
  • Information conveyed in colour or sound only 
  • Flashing or scrolling text 
  • Use with inbuilt mobile screen reading software: iOS VoiceOver and Android TalkBack 
  • Time limits 
  • Ability to view in portrait and landscape mode

Accessibility Change log

 

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