ISG Staff Recognition Awards 2023

ISG is proud to acknowledge the achievement of many outstanding members of staff with our nine award categories.

Congratulation to the 2023 winners!

At this year’s ISG Staff Recognition Awards, we received over 200 nominations. Thank you to everyone who took the time to let their colleagues know what a difference they have made and how much they are valued, and congratulations to all nominees.

After a thorough judging process, the ISG Staff Recognition Awards 2023 shortlist was published, with winners announced at the ceremony at McEwan Hall on 24 October. Their remarkable dedication and exceptional contributions have earned them well-deserved recognition across various categories. Please join us in celebrating them!

Excellence in Customer Care Award

Media Studio Team (Winner) for the team’s unwavering dedication to excellent customer care and quality learning-orientated videos. They ensure to provide a comfortable and tailored experience throughout the entire filming and post-production process and are constantly seeking ways to improve outputs and services.

Fiona Wilson
Alysha Wilson

Colleague of the Year Award

Scott Docking (Winner) for his promotion of best practices in customer service, commitment to diversity, inclusion, and accessibility, active listening, and constant facilitation and creation of a warm and welcoming environment. He never stops improving himself and inspiring those around him.

Elaine Bell
Zofia Guertin

Inspiring Role Model Award

Craig Robertson (Winner) for his crucial contributions to the Study Spaces service, leadership during the Argyle House flood response, and consistent daily exemplary work. He fosters an open and supportive work culture, serving as a dedicated mentor to colleagues.

Defeng Ma
Rebecca Wojturska

ISG in the Community Award

Ruthanne Baxter (Winner) for her pioneering Prescribe Culture programme, supporting students and the local community to use arts, culture and heritage collections to support their mental and emotional health. She has also led collaborative projects with various universities to advance knowledge and understanding of the role of social prescribing in the heritage sector.

Website & Communications section
Baby Blanket Crafters

Team Player Award

Jonathan Hynd (Winner) for his essential contributions to the Main Library team and its sub-teams, including Laptop and Card Services. He actively supports EdHelp, offers valuable knowledge, and is solution-orientated. He is a dependable and collaborative colleague, always open to ideas and suggestions.

Tomasz Pogoda
Satu Kapiainen

Student Staff Member of the Year Award

Ruby Imrie (Winner) for her work in the role of Witchfinder General: Data Visualisation intern. She showed enthusiasm in her work, took ownership and responsibility to represent the data correctly, and showed great ability to do high quality work to deadlines. A serious hardworker but also an incredibly sunny and personable team player

Neha Oka
August Enger & Mayu Ishimoto

Outstanding Student Experience Award

Unitemps Team (Winner) For promoting, processing and managing student employment across ISG. The team have played an integral part in allowing over 300 students the opportunity to work for ISG over the last 12 months, across multiple directorates. Every member of the small team keeps student experience and wellbeing at the heart of what they do every day, which is reflected in the positive feedback from the students.

Tim Gray
Educational Design and Engagement

Outstanding Team Award

Scholarly Communications Team (Winner) for designing and implementing a world-leading Research Publications Policy. Their work blazed a trail for ‘rights retention’ in the UK. Authors now retain copyright in their work and can re-use it and share it openly.

@EdUniLibraries Social Media Team
CIS Technical Services

Lifetime Achievement Award

Susan McLaren (Winner) for her commitment to upholding University values in her work, along with her unwavering standard of professionalism and integrity. Her compassionate leadership embodies care for her colleagues while driving improvements that positively impact the entire University. Her ability to balance the personal with the professional has shaped her career journey.
Boguslawa McRoberts
Wesley Kerr