Login Issues I can't log into Uni computersI've forgotten my passwordI've forgotten my memorable wordMore questions on this topic... WiFi I can't connect to eduroamConfigure WiFi on your deviceGuest WiFi access at the UniversityMore questions on this topic... MyEd I can't log into MyEdLinks in MyEd don't openA portlet in MyEd isn't workingMore questions on this topic... Email and Office 365 I can't log into Office 365Set up email on your deviceMulti-Factor Authentication (MFA)More questions on this topic... Card Photo upload problemsForgotten Card PINDoor / building accessMore questions on this topic... Learn Finding your courses in LearnFinding your Grades or FeedbackNavigating in LearnMore questions on this topic... Software Remotely accessing softwareGet SPSS, NVivo or Microsoft OfficeSPSS license not retained on MacMore questions on this topic... Printing How do I print from my own device?I'm having problems printingHow do I add or check my print credit?More questions on this topic... Off-site Working Connecting to a Uni computer off-siteHow do I set up the VPN service?How do I map a network drive off-site?More questions on this topic... IT Security & Encryption How can I tell if an email is spam?Get anti-virus softwareEncrypting a computer or driveMore questions on this topic... Computing Lab Facilities Remotely access computer lab softwareWhat computing facilities are on offer?Printing poster-sized documentsMore questions on this topic... EUCLID & Applicants How do I apply for a course?How do I apply for a scholarship?How do I update my personal details?More questions on this topic... Student Support Services Finance SupportStudent SystemsA-Z of Student ServicesMore support on this topic... Leaving University What to do when leaving UniversityHow long will my account stay active?How do I update my Alumni details?More questions on this topic... Need any help? Students and Alumni EdHelp Staff, Visitors and Non-Uni Members Contact the IS Helpline This article was published on 2024-10-08