Login Issues I can't log into Uni computersI've forgotten my passwordI've forgotten my memorable wordMore questions on this topic... WiFi I can't connect to eduroamConfigure WiFi on your deviceGuest WiFi access at the UniversityMore questions on this topic... MyEd I can't log into MyEdLinks in MyEd don't openA portlet in MyEd isn't workingMore questions on this topic... Email and Office 365 I can't log into Office 365Set up email on your deviceMulti-Factor Authentication (MFA)More questions on this topic... Card Photo upload problemsForgotten Card PINDoor / building accessMore questions on this topic... Learn Finding your courses in LearnFinding your Grades or FeedbackEnrolling on a self-enrol courseMore questions on this topic... Software Remotely accessing softwareGet SPSS, NVivo or Microsoft OfficeSPSS license not retained on MacMore questions on this topic... Printing How do I print from my own device?I'm having problems printingHow do I add or check my print credit?More questions on this topic... Off-site Working Connecting to a Uni computer off-siteHow do I set up the VPN service?How do I map a network drive off-site?More questions on this topic... IT Security & Encryption How can I tell if an email is spam?Get anti-virus softwareEncrypting a computer or driveMore questions on this topic... Computing Lab Facilities Remotely access computer lab softwareWhat computing facilities are on offer?Printing poster-sized documentsMore questions on this topic... EUCLID & Applicants How do I apply for a course?How do I apply for a scholarship?How do I update my personal details?More questions on this topic... Student Support Services Finance SupportStudent SystemsA-Z of Student ServicesMore support on this topic... Leaving University What to do when leaving UniversityHow long will my account stay active?How do I update my Alumni details?More questions on this topic... Need any help? Students and Alumni EdHelp Staff, Visitors and Non-Uni Members Contact the IS Helpline This article was published on 2024-10-08