Email - FAQs

General email FAQs

• Set up Office 365 email on your device
• Request a firstname.lastname@ed.ac.uk email alias
• Set up a mailing list
• Gender or name changes in IT services

Managing your Office 365 email

• General FAQs about Junk Mails, Quarantined Mails and the Junk Mail Folder
• Archiving email to an Outlook .pst file
• Blocking and Unblocking a Sender (Block and unblock email addresses from sending you messages)
• Marking a Sender as Safe
• Delegate access to your mailbox to someone else
• Deleted email - How to recover
• Focused Inbox (replacement to 'Clutter' feature)
• Forwarding email to a non-Office 365 account
• Opening another user's or shared account's mailbox
• Out-of-Office message - How to set one up
• Phishing emails - How to avoid them
• Safe senders - Stop specific emails going into your Junk folder
• Signatures - How to add one to your emails
• Spam - How to protect yourself against it
• Pronouns on Office 365 Contact Cards
• Report Message Add-In - How to report phishing emails
• Actions you can take on Quarantined emails

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