The IS Helpline can advise and assist on all manner of IT, e-Learning and Library queries. Service statusCheck current service status and alerts---------------------------------------------Visit the IT and Computing Help FAQs siteIT and Computing Help FAQs---------------------------------------------Multi-Factor Authentication (MFA) helpRequest Support for Students Request Support for Staff ---------------------------------------------Self-help and contact formsGet support---------------------------------------------By telephoneThe IS Helpline phone service is available Monday to Friday, 9am to 5pm.If possible, we would ask if you could please submit queries via the 'Get support' button above, otherwise please phone us on:Tel: +44 (0)131 651 5151---------------------------------------------Contact a Local HelpdeskThe Schools of Business, Chemistry, GeoSciences, Informatics, Mathematics and Physics & Astronomy have local helpdesks.Local School Helpdesks--------------------------------------------- HTML Contact us through an online sign language interpreter British Sign Language (BSL) users can contact the University of Edinburgh via Contact Scotland BSL, the online British Sign Language video relay interpreting service. Find out more on the Contact Scotland BSL website Related LinksIS Helpline - Standard operating hoursBritish Sign Language support This article was published on 2024-10-08