The IS Helpline provides comprehensive IT support for University users. Regular semester operating hours Weekday IS Helpline - Staffed Operating Hours IS Helpline - Phone service availability Monday 08:00 - 20:00 09:00 - 17:00 Tuesday 08:00 - 20:00 09:00 - 17:00 Wednesday 08:00 - 20:00 09:00 - 17:00 Thursday 08:00 - 20:00 09:00 - 17:00 Friday 08:00 - 19:00 09:00 - 17:00 Saturday 09:00 - 17:00 n/a Sunday 11:00 - 19:00 n/a Remember to check the University's Service Status and Service Alerts webpages, which are updated regularly to reflect the current status of the main services, and also to have a look at the IT & Computing FAQs and IS Alerts Twitter feed for further information to assist you with any issue you might have. This article was published on 2024-10-08