IS Helpline Operating Hours

The IS Helpline provides comprehensive IT support for University users.

Regular semester operating hours

WeekdayIS Helpline - Staffed Operating HoursIS Helpline - Phone service availability
Monday08:00 - 20:0009:00 - 17:00
Tuesday08:00 - 20:0009:00 - 17:00
Wednesday08:00 - 20:0009:00 - 17:00
Thursday08:00 - 20:0009:00 - 17:00
Friday08:00 - 19:0009:00 - 17:00
Saturday09:00 - 17:00n/a
Sunday11:00 - 19:00n/a

Remember to check the University's Service Status and Service Alerts webpages, which are updated regularly to reflect the current status of the main services, and also to have a look at the IT & Computing FAQs and IS Alerts Twitter feed for further information to assist you with any issue you might have.