Each week we send out a satisfaction survey to collect feedback on users' experience of using the ISG Help Services. This survey goes to 100% of people who have logged a call which was closed by Information Services. The survey is set so that no one will be re-surveyed within 2 weeks. We value all feedback received and any comments are used to help guide us as we develop and deliver our services with your business and learning needs in mind. 2024 Document Help Services Satisfaction Survey Spring 2024 (81.35 KB / DOCX) 2023 Document Help Services Satisfaction scores Winter '22 (459.65 KB / PDF) Document Help Services Satisfaction Survey Spring '23 (270.45 KB / PDF) Document EdHelp Summer Satisfaction Survey 2023 (53.97 KB / DOCX) Document Help Services Satisfaction Survey Q4 2023 (66.68 KB / DOCX) 2022 Document Help Services Satisfaction Survey 8th August till 15th September 2022 (134.01 KB / DOCX) Document Help Services Satisfaction Survey Summer 2022 (59.91 KB / DOCX) Document Help Services Satisfaction Survey EdHelp June 22 (244.22 KB / PDF) Document Help Services Satisfaction Survey Helpdesks June'22 (242.26 KB / PDF) 2019 Document IS Helpline Survey Responses - 1st Jan to 30th June 2019 (103.51 KB / PDF) Document IS Helpline Survey Responses - 1st to 31st July 2019 (112.42 KB / PDF) Document IS Helpline Survey Responses - 1st to 31st August 2019 (118.27 KB / PDF) Document IS Helpline Survey Responses - 1st to 30th Sept 2019 (106.08 KB / PDF) Document IS Helpline Survey Responses - 1st to 31st Oct 2019 (109.79 KB / PDF) Previous years IS Help Services user satisfaction survey responses 2018 IS Help Services user satisfaction survey responses 2017 IS Help Services user satisfaction survey responses 2016 This article was published on 2024-10-08
