Accessibility statement for Effective Digital Content

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to:

https://information-services.ed.ac.uk/user-experience/training/effective-digital-content

This application is run by the User Experience Service at the University of Edinburgh. We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • Change most page colours and fonts
  • Zoom in up to 500% without the text spilling off the screen
  • Navigate most of the application using just a keyboard
  • Listen to most of the application using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • Navigate most of the website using speech recognition software (including Dragon NaturallySpeaking)

We’ve also made the application text as simple as possible to understand. However, some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our application using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this application are not fully accessible:

  • The site is not fully compatible with screen readers and other assistive software
  • Not all colour contrasts meet the minimum standards
  • It can be difficult to tell where you have navigated to by keyboard
  • Keyboard navigation does not always follow a logical order  
  • There is information conveyed by colour only
  • Audio visual content does not have audio description
  • Elements are missing a language attribute
  • Customisation on a mobile device is limited
  • Spellcheck is not enabled in the search field

Feedback and contact information

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille:

  • Email: user-experience@ed.ac.uk
  • Postal Address: Main Library, George Square, The University of Edinburgh, Central Area, 30 George Square, Edinburgh, EH8 9LJ
  • British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

  • Email: user-experience@ed.ac.uk
  • Postal Address: Main Library, George Square, The University of Edinburgh, Central Area, 30 George Square, Edinburgh, EH8 9LJ
  • British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.

We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service

Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week.

Contact Scotland BSL service details

Technical information about this website’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.2 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations 

The following items to not comply with the WCAG 2.2 AA success criteria:

We aim to improve our websites accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility.  

We are working towards solving these problems and expect significant improvements by September 2026. The application is built using the third party software Articulate Rise 360 and some aspects of the application are outwith our control. Where items are outwith our control we will report them to Articulate and as them to make improvements.  

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this time we believe no content is outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will continue to address and make significant improvements to the accessibility issues highlighted. Unless specified otherwise, a complete solution or significant improvement will be in place by September 2026. The application is built using the third party software Articulate Rise 360 and some aspects of the application are outwith our control. Where items are outwith our control we will report them to Articulate and as them to make improvements.

While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

Preparation of this accessibility statement 

This statement was prepared in August 2025. It was last reviewed on 2nd September 2025.

The website was last tested on 25th August 2025. The testing was carried out by the User Experience Service at the University of Edinburgh using both automated and manual methods. The site was tested on a PC, primarily using Microsoft Edge alongside Mozilla Firefox and Google Chrome.

Recent world-wide usage levels survey for different screen readers and browsers shows that Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Google Chrome is now the favoured browser for screen readers:

WebAIM: Screen Reader User Survey

The aforementioned three browsers have been used in certain questions for reasons of breadth and variety.

We ran automated testing using AXE (Google Chrome extension) and then manual testing that included:

  • Spell check functionality;
  • Scaling using different resolutions and reflow;
  • Options to customise the interface (magnification, font, background colour, etc);
  • Keyboard navigation and keyboard traps;
  • Data validation;
  • Warning of links opening in new tab or window;
  • Information conveyed in the colour or sound only;
  • Flashing, moving or scrolling text;
  • Use with screen reading software (for example JAWS);
  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon Naturally Speaking, TalkBack and VoiceOver);
  • Tooltips and text alternatives for any non-text content;
  • Time limits;
  • Compatibility with mobile accessibility functionality (Android and iOS);
  • Any drag functionality and alternatives;
  • Consistent help function;
  • No need to re-enter data already submitted;
  • Any cognitive tests.

Change Log

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