The User Experience (UX) Service helps improve people's experiences of using software, websites and systems at the University. 

We recognise the impact that digital information or content can have on someone's experience and therefore we focus on making content easy to find, use and understand.

Our team has experience of supporting a range of large-scale and smaller-scale projects. When we make recommendations, we do so drawing on our previous experience gathering knowledge about University staff and students, as well as your specific project or programme needs and circumstances.

Learn about what's happening in UX and the wider University of Edinburgh Website and Communications team on the blog. Here you will find details of our case studies.

Delivering more user-centred products and services provides tangible returns for the University.